Good morning, Serah

You have 5 tasks and 2 cases due this week

Renewals need attention{{ expiryNudgeText }} — automated expiry monitoring.Review renewals →
Assigned to me
12
View cases →
Awaiting my review
5
Review now →
Overdue
2
Resolve →
Decisions this month
8
View decided →
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Caseload by stage12 active cases
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Needs attention At decision
Decision outcomes · 90 days
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My active casesView all →
InstitutionStageStatus
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My tasks
Completeness check — Highlands InstituteDue today
Assign panel — Sepik Business SchoolDue in 2 days
Fact-check draft report — New Ireland TCDue in 4 days
Request additional evidence — Gulf MaritimeDue in 6 days

All cases

Registration and accreditation cases assigned across the division.

InstitutionServiceStageStatus
No cases match this filter.
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Registration · REG-2026-014In review

Highlands Institute of Technology

Private HEI · Mount Hagen, Western Highlands · Submitted 24 Jun 2026
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Application summary

Institution type
Private higher education provider
Contact person
Michael Namaliu · Registrar
Proposed programmes
6 (Business, IT, Engineering)
Assigned officer
Rosa Malaki (you)
This case is at the completeness check gate. Confirm all required evidence is present on the Pre-checklist tab before the case can advance to panel setup.

Completeness pre-checklist

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Tick each requirement once you've verified the submitted evidence. The case can advance when all items are confirmed.

Marked complete — ready for panel setup

Document store

DocumentCategoryStatus
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Case timeline

EOI & eligibility confirmed
12 Jun 2026 · HEI invited to self-assess
Application package received
24 Jun 2026 · Self-assessment + documents submitted
Completeness check In progress
Case Officer verifying required evidence
Panel setup & external review
Upcoming
Decision & certification
Upcoming · NHTEB

Officer recommendation

Record your recommendation to progress this case. Final regulatory decisions are made by NHTEB.

Institution has submitted its compliance responseThe HEI has addressed the returned conditions. Review the evidence and update your recommendation.
What happens next
  1. The case advances to Panel setup & external review.
  2. A panel of experts is assigned and a site visit is scheduled.
  3. Your recommendation is routed to the Executive Manager to ratify before NHTEB.
Conditions to be met

The HEI is notified and must satisfy each condition within the timeframe. The case returns to you for re-check once evidence is resubmitted.
Feedback to the institution

The HEI receives clear written feedback and a supported route to strengthen the application and re-apply.
Recommendation recorded: {{ decisionLabel }}
Logged to the case record and forwarded for reporting. Timestamped and auditable.
Ratified by Daniel Koya, Executive Manager
Your recommendation has been ratified and forwarded to the NHTEB Board for the regulatory decision.
Returned by the Executive Manager for review — revise and resubmit.
Case details
ReferenceREG-2026-014
Opened24 Jun 2026
Target decision30 Sep 2026
Days open7
Assigned team
SKRosa MalakiCase Officer
JTJoe TavulQAD Manager
Recent activity
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Accreditation · ACC-2026-032Assessment setup

Sepik Business School

Bachelor of Business Management · East Sepik · Form 6 received 18 Jun 2026
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Programme summary

Programme
Bachelor of Business Management
Level & mode
AQF Level 7 · On-campus
Contact person
Miriam Sione · Dean
Assigned officer
Rosa Malaki (you)
This case is at the assessment setup gate. Assemble the expert panel and clear all conflicts of interest on the Panel & COI tab before the external assessment can begin.

Panel of experts & conflict of interest

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Select at least three experts, nominate a chair, and confirm each is free of conflict. Reviewers affiliated with the applicant institution are flagged automatically.

Panel of experts registry
ExpertExpertiseLoad
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Selected panel · {{ accSelCount }} member(s)
No experts selected yet. Add members from the registry above.
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Panel confirmed — chair {{ chairName }}. Assessment can begin.

Technical review against standards

Panel findings for each standard area. Ratings are consolidated into the draft review report.

Awaiting panel review. The expert panel is completing its technical review. Their submitted assessment and recommendation will appear here as soon as they are received.
AMPanel review received — Dr Helen BaruaPanel member · submitted 7 Jul 2026{{ accRevRecLabel }}
Standard areaPanel rating
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Reviewer summary — Dr Helen Barua
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Site visit (TVET) — scheduled 14 Aug 2026 at the Wewak campus to verify facilities and work-placement arrangements.

Document store

DocumentCategoryStatus
Form 6 — application.pdfApplication● VerifiedView
Programme self-assessment.docxSelf-assessment● VerifiedView
Curriculum & course outlines.pdfCurriculum● Under reviewView
Industry endorsement letters.pdfIndustry● Under reviewView

Officer recommendation

Record your recommendation for the NHTEB Board. Final regulatory decisions are made by NHTEB.

What happens next
  1. The case advances to Reporting & final recommendation.
  2. Your recommendation is routed to the Executive Manager to ratify.
  3. It then proceeds to the NHTEB Board for the regulatory decision and certification.
Conditions of accreditation

The programme is accredited subject to these conditions. The HEI is notified and must evidence compliance within the timeframe, tracked through a Quality Improvement Plan.
Evidence required before assessment resumes

The assessment is paused. The HEI is told exactly what to provide, and the case returns to the panel once the evidence is received.
Recommendation recorded: {{ accDecisionLabel }}
Logged to the case record and forwarded to the NHTEB Board. Timestamped and auditable.
Ratified by Daniel Koya, Executive Manager
Your recommendation has been ratified and forwarded to the NHTEB Board for the regulatory decision.
Returned by the Executive Manager for review — revise and resubmit.
Case details
ReferenceACC-2026-032
Opened18 Jun 2026
Target decision15 Oct 2026
Days open14
Panel status
Chair{{ chairName }}
Cleared members{{ accCleared }}
Pending COI{{ accPending }}
Conflicts{{ accConflicts }}
Recent activity
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My tasks

Your work queue across all assigned cases. Complete an item to clear it from your list.

Nothing here — you're all caught up.
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National Register

The authoritative record of registered institutions and accredited programmes, maintained by QAD. Expiry tracking flags renewals before a registration lapses — replacing the manual spreadsheet.

{{ expiringCount }} registrations expire within 90 days — renewal reminders scheduled to the institutions.
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No records match this filter.

Documents

Master templates, published standards, and every document across your cases — one searchable store.

DocumentTypeCaseUpdated
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No documents in this category.

Reports & analytics

Throughput, outcomes and processing times across the division.

Showing: {{ rpSummary }}
Decisions YTD
38
Avg time to decision
71 days
On-time rate
82%
Active cases
12
Decisions per month
Outcomes
{{ reportsDonut.total }}DECISIONS
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Geographic reach across Papua New GuineaRegistered institutions by region · marker size = count
Registered institutions by region
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Avg processing time by phasedays · target ≤ 90
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Panel & review is the longest phase — the case manager surfaces it early to keep cases moving.
Cases by service & stage
Registration Accreditation
Good morning, Michael

{{ pendingApprovalCount }} decisions await your ratification

Pending ratification
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Active cases · division
12
Ratified this month
8
Avg time to decision
71 days
Caseload by stageDivision-wide
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Decision outcomes · 90 days
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Awaiting your ratificationView all →
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Approvals

Case Officer recommendations awaiting your ratification before they proceed to NHTEB and the national register — the consequential-gate review the process relies on.

No decisions to review.
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Recommendation: {{ a.recLabel }} · submitted by {{ a.by }} · {{ a.date }}New from case officer
Ratified — forwarded to NHTEB.
Returned to {{ a.by }} for review.
Welcome back, Theresa

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REG-2026-014 · Registration
Highlands Institute of Technology
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complete
Action needed — conditions to address

Your case officer has returned your application with conditions. Address each item below, describe how it has been met, and submit your response to continue.

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Compliance response submittedYour case officer is reviewing the evidence you provided. We'll update your tracker as soon as the re-check is complete.
Certificate of Registration issued{{ certRef }} · issued {{ certIssued }} · valid to {{ certExpires }}. Your institution is now on the National Register.
Where your application stands
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What's next

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Estimated panel review: ~3 months
Your case officer
SKRosa MalakiCase Officer · QAD
Documents
Verified{{ heiVerified }} / {{ heiTotal }}
Manage documents →

Expression of Interest

The first step toward registration. Complete each section — your answers save as you go, and you can return any time before submitting.

Completeness{{ eoiDone }} / {{ eoiTotal }} sections
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Form 6 · Programme Accreditation

Apply to accredit a programme against the national standards. Each section maps to a standard area the panel will assess — a completeness check runs before you can submit.

Programme: Bachelor of Business Management{{ f6Done }} / {{ f6Total }} sections
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My documents

Your shared document store — uploaded once, reused across every application.

DocumentCategoryStatus
{{ d.ext }}{{ d.name }} {{ d.cat }} {{ d.status }} Upload

My assignments

Cases where you sit on the accreditation panel. Declare any conflict of interest before you begin reviewing.

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Conflict of interest declarations

Before reviewing, declare whether you have any personal, financial or professional interest in each institution or programme. Your declaration is recorded against the case.

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All declarations submitted. Your case officer has been notified and you may begin your reviews.

My expert profile

AM
Dr Helen Barua
Reviewer · Panel of Experts · Registered 2019
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Areas of expertise

Case officers match panels to these specialisations when assigning reviews.

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Back to my assignments
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{{ revReviewProg }} · technical review against the national standards

Review submitted. Your findings and recommendation have been sent to the case officer for the draft report.
Assessment against standards{{ revRatedCount }} / {{ revStdTotal }} rated
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Overall recommendation
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Good morning, Paul

Systems are healthy — one service needs a look

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System status
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Users & access

Role-based accounts across DHERST, institutions and the panel of experts.

UserRoleOrganisationStatusLast active
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No accounts match this role.

Support tickets

Helpdesk queue from institutions, staff and the panel of experts.

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No tickets in this queue.

NHTEB briefing

Board papers for the National Higher and Technical Education Board. Each pack summarises QAD's recommendation and the evidence behind it, ready for the next Board meeting.

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Recommend: {{ n.rec }}
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Key findings
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Conditions: {{ n.conditions }} · Officer {{ n.officer }} Briefed NHTEB: {{ n.boardDecLabel }}

Board papers

Recommendations from QAD awaiting the Board's regulatory decision. The Board decision is final — it issues the certificate and the entry on the National Register.

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QAD: {{ n.rec }}
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Briefed by QAD
Key findings
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Conditions: {{ n.conditions }} · Case officer {{ n.officer }}
Awaiting ratification by the QAD Executive Manager before it can be tabled for a Board decision.
Record the Board's decision
Board decision recorded: {{ n.decLabel }}The decision is logged, the applicant is notified, and — where approved — the certificate is issued and the National Register updated.

Renewals & compliance

Registrations and accreditations approaching expiry, and lapsed records needing action. Start a renewal to walk the institution through the compliance workflow.

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RecordExpiry
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Select a record to renew

Choose a record on the left to begin its renewal and compliance workflow.
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Renewal notice

A renewal notice will be sent to the institution's contact, opening a 90-day window to complete the compliance requirements before expiry.
Compliance checklist
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Updated documents

Carry forward the institution's document store; only updated evidence is requested.

PDFUpdated audited accountsPDFCurrent governance register
Submit for review

The renewal will be created as a case and assigned to you, following the standard assessment and decision workflow.

Renewal submittedCase {{ renewCaseRef }} has been created and assigned to you for review. It now follows the standard assessment and decision workflow.Open case →
← Back to renewals
Renewal · {{ renewCaseGenRef }} In renewal Renewed Returned

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{{ renewCaseType }} · renewal · current term expires {{ renewCaseExpires }}

Compliance summary

Carried forward from the institution's renewal submission — all compliance requirements verified.

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Renewal decision

Approve to extend the term, or return to the institution if outstanding compliance items remain.

Renewal approved
The registration term is extended by five years and the National Register is updated. The institution is notified. Timestamped and auditable.
Returned for compliance
The institution is notified of the outstanding items and given a compliance window before the renewal can proceed.
Case details
Reference{{ renewCaseGenRef }}
Type{{ renewCaseType }}
Current expiry{{ renewCaseExpires }}
OfficerRosa Malaki (you)
Recent activity
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